Appliance pickup guide
Washing machine pickup & removal
An old washer can be awkward to remove even when it still runs. Tell the pickup partner about water connections, the machine’s condition, and whether it is part of a stacked pair.
Check free pickup availabilityFor accepted appliances where a partner is available.
What to include in your request
- Top-load, front-load, compact, or all-in-one model, and whether a dryer is included.
- Whether it drains, spins, leaks, or still contains water; disclose known damage.
- Whether it is connected to plumbing, stacked, in a basement, or behind a narrow doorway.
Arrange plumbing and carrying separately
Ask who will disconnect the supply and drain connections before an appointment is agreed. Do not assume a collector provides plumbing work. Arrange qualified help when needed, and tell the provider if water remains in a failed washer. Do not try to lift or unstack the machine alone.
For a washer and dryer pair, list both appliances and their individual condition. A collector may accept one and decline the other. Confirm that the appointment covers both, including any separate disconnection needs for the dryer.
There is no charge to submit an APN request. An available independent partner may contact you. Confirm acceptance, access, preparation, timing, and any charges before you agree. Response and pickup are not guaranteed.
Check free pickup availabilityNeed help with a request? Contact APN. Read how request information is handled.
If no pickup partner is available
Check your municipal waste program, the retailer delivering a replacement, or a local recycler. For a working appliance, contact a local Habitat ReStore about donation acceptance and collection. Confirm the item, appointment, and fees with the provider before making a trip.
Common questions
Can I request free washer and dryer pickup together?
Yes. List both items in one request and explain whether they are stacked or side by side. The partner must confirm that both are accepted and that they have suitable help and equipment.
Can a broken washing machine be collected?
You can request pickup of a broken washer. Explain the fault and any standing water or leaks. Acceptance depends on the local partner.
Is an old washer worth money as scrap?
A yard’s accepted weight, material grade, current quote, and fees determine the payout. A pickup offer may instead cover the collector’s transport costs. Use a local quote rather than a fixed national price.