A little preparation makes appliance pickup faster, safer, and more likely to be accepted. Use this checklist before the local operator arrives.
Take clear photos
Submit photos of the front, model area if visible, damage, cords/hoses, and the path to the appliance. Photos help the operator decide whether to take it.
Disconnect when safe
Unplug appliances and disconnect water/gas only if you know how to do it safely. For gas appliances, shutoff and disconnection should be handled carefully or by a qualified person.
Remove personal items
Empty refrigerators, freezers, washers, dryers, and dishwashers. Remove food, clothing, loose shelves, pans, and anything that could spill.
Clear the path
Move boxes, rugs, and obstacles. Tell the operator about stairs, elevators, parking restrictions, tight turns, or basement access.
Put it where pickup is easiest
If safe and allowed, curbside, driveway, garage, or outside placement makes pickup faster and more likely. Do not block sidewalks or violate HOA/city rules.